Posts Tagged ‘Communication’

Google Translate – connect with the world : Podcast 128

Monday, November 22nd, 2010

This week: Google translate and is the photography business really that bad?

Play

The future of personal communication

Wednesday, November 17th, 2010

Facebook announced their “not e-mail” answer to e-mail Monday.  It is the next leg in the race to redefine daily communication.

Google Wave began the big push in 2009 with real-time organized communication. Twitter followed with an updated direct message system that offers similar functionality and layout to Wave without the real time.

Facebook is expanding the narrative concept to include traditional e-mail. This was one of the too-little, too-late missteps of  Google Wave.  Facebook is also offering a Facebook e-mail address to every user who would like one.  They are not abandoning the short message system (SMS). In fact, it will remain as the core of  its messaging system because the younger generation seems to prefer it.

The system is also designed to guard against SPAM by only allowing communication between Facebook friends.

It’s both convenient and practical to keep in one place all communication (in one long narrative)  from each member of our community.

The narrative solution doesn’t answer all communication needs.  Google Wave created a method of communicating with many people in a group. The new platforms don’t seem to have an answer.  E-mail is still superior with its ability to carbon copy (CC) and quickly respond to all without limitations.  The ability to e-mail anyone without their permission is still the biggest drawback of e-mail.

While Facebook is trying to keep everyone in touch, Path is working to make social media communication more exclusive. On Monday, Path was launched for the iPhone.  This new platform only allows 50 people in each member’s network.

Path is the next step toward the niche communities we have been predicting for a while.  This is a reaction and rebellion to Facebook’s 5,000 friend limit and unlimited followers on Twitter and other communities.

Our future will include multiple niche communities representing various groups related to our interests and profession.  The only thing we can count on is change.  Communication will become more streamlined and integrated into our everyday lives with options for the mass macro, intimate micro forms, and niche communication platforms that fit our style.

Rosh

If people wonder how, they won’t

Wednesday, November 3rd, 2010

The better you communicate, the more business you will earn.

If people feel they don’t have enough information, they feel unsure. If they are unsure, they will not buy from you.  Great communication will help ease concerns about doing business with you.

I have a document called Working with Rosh. It explains the process and expectations of working with me as a photographer.

In it I share my background, how I approach my photography, as well as licensing and billing matters.  I try to answer all the common questions.

I want people — especially new prospects — to feel as comfortable as they possibly can with me and my work.  I don’t want anyone to have doubts or concerns about my processes or workflow.

Remember to communicate along the way.  Never assume a client will know or remember all the elements, steps, and responsibilities required.  Let them know you will send reminders. Make sure you follow through.  Never surprise clients with new requirements or obligations along the way.

Whenever you think a client should expect it, remember, get it or understand — you are wrong.

If you make the processes easy for clients by guiding them along the path, you will minimize headaches and make your clients look good.

Most important of all, clients will come back because they had a great experience.

What do Google Wave and the iPad have in common?

Saturday, January 30th, 2010

No, this isn’t the start of another iPad joke.

The answer is both Google Wave and the ipad are misunderstood hyped products.

Wave, which is mostly a collaboration tool, is being used as a chat platform. Wave is not about chatting. Chatting is part of the process, but the real story is the real-time functionality that the technology brings to the table. This technology my be applied toward multiple uses in the future as the program comes out of beta and new applications are introduced.

Setting aside the brouhaha over the name choice, the iPad has been hailed and criticized as the new slim portable computer. It’s not. It’s a portable entertainment system. It’s the next step beyond Amazon’s Kindle book reader.

Another thing they both have in common is that they will not be the final solution to the problems they aim to solve. Both will benefit from further growth and seasoning.  This is just the beginning.  In the future, Wave and the iPad may be replaced by better versions made by creative companies.

Not everyone needs a collaboration tool and not everyone needs an entertainment platform. I will concede that both Wave and the iPad need work, but it is foolish to criticize them for what they are not.  It is more important to recognize the technology and what they will become.

Rosh

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Will 2010 be good for social media?

Saturday, November 28th, 2009

Here are a few random things I thought were worth sharing:

I see 2010 as the year social media becomes an official standard form of communication.  In 2009 it was still considered cutting edge or a stupid waste of time.

Social media will not be standard for everyone, but it will become a standard in professional marketing plans.  Still, it will take a couple years before online social communication becomes mandatory for business.  Just like the conversion from film to digital, it will be here before you know it.

I will be stepping up my speaking next year.  I’m looking at West Palm Beach for a seminar in February.  I will begin sharing more details next week.

If you are looking for a way to sell tickets to an event online, you might want to try http://www.eventbrite.com/. If you know of some other quality options feel free to sharing in the comments.

Judy Hermann wrote a great post for the ASMP Strictly Business blog asking: How many clients do you need? Her thoughts fit very well in the social media model.  Step away from mass media and focus on people and build quality relationships.

Next year more of my photography focus will be on multi-media and unique photography styles, with an emphasis on Adobe Photoshop techniques. Custom photography for Web sites is still working well, but I need to expand my focus if I’m going to grow my visual business in my market and beyond.

I’ve selected a few non-profit groups to create multi-media portfolio material.  This is a great way to professionally grow your portfolio and support your local community.  Notice I said I’ve selected.  This topic will make a good post for next week.

I think I’m ready to announce some New Media Photographer award winners in the coming weeks. It’s been about six months since I last handed out awards.

Rosh