Posts Tagged ‘E-mail’

Are you collecting e-mails?

Friday, July 3rd, 2009

It is important to collect e-mails from people who like you and your work.  Collecting doesn’t mean you have to spam people, but a good list is very powerful in the development of your brand.

You should have an easy-to-find location where people can input their e-mail address in return for more information, newsletters, special offers or free product samples.

It’s also very important that you are honest with the people who have placed their trust in you.  Let them know how often they will receive information.  Let them know if you plan on sending special offers.  Let them know you will not share or sell their e-mail address.

Always follow the rules of the CAN-SPAM act.  Make sure that you give everyone an opportunity to opt out of your e-mail campaigns whether you are selling something or not.   If you have a large list, don’t use your personal e-mail to deliver them.  It can be very harmful if you are pegged as a spammer by a major e-mail service provider.  I highly recommend using a service.

Often people who share their e-mail with you are a part of your community. Taking actions that would turn them off can be very damaging.  Take a moment to review your Web site and ask yourself if you are missing a great opportunity.

Rosh

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Did you forget about e-mail?

Tuesday, April 21st, 2009

email

E-mail is still one of the most powerful methods of communication, business development and marketing. Many estimate e-mail is second only to search traffic. Are you using it effectively?

Even with all the new methods of communication developing, e-mail is still the most universal. But, without a conscious, productive approach to e-mail, you could be missing out on relationships and opportunities.

First, don’t send spam (unsolicited e-mail) to people you don’t know. It is especially important not to do it from your personal account. Your account could be blocked from important networks. For example, if Comcast flags your e-mail as spam you may not be able to communicate with associates, friends and family on their system. Use a service such as Vertical Response, Icontact or Constant Contact to deliver bulk e-mails.

Use descriptive headlines in the subject line of your e-mails. Make it easy for people to know why you are contacting them. Good headlines improve e-mail open rates. Don’t leave subject lines blank.

When you receive an important e-mail, acknowledge it. It’s amazing how many bad situations develop every day because the sender thought the receiver received an e-mail, when they did not.  When sending important information, it is acceptable to ask for confirmation.

Check spelling and grammar. And — OMG — stop using text speak in professional e-mails.

Avoid using Web-based e-mail systems such as Gmail, Hotmail, or Yahoo for business. It looks very unprofessional. Stay away from unprofessional e-mail names, such as SexGoddess09.

Streamline your e-mail. Make sure your e-mail goes to one location. This includes old e-mails. Forward each address to a central location and make sure the return address is your professional address.

I’ve needlessly confused many people through the years. It was not uncommon for my clients to have multiple e-mails listed for me. I would have different e-mails for home, studio and the road. Big mistake.

Now I have the easiest e-mail in the world. If you know my name you know my email. It’s rosh@ rosh.com. Everyone sends to and receives messages from that address, although my central location is based with my local cable company. It’s worth getting all e-mails under control to create the easiest system possible.

Use signatures in your e-mail. It’s one of the best marketing practices available to you and a great convenience to your friends and associates. Share your e-mail address, phone numbers, Web sites and social media locations.

Keep e-mail messages short and the design simple. Remember many people are viewing e-mail on smart phones.

Remember people generally don’t consider forwarded jokes and trivial information as communication.

Finally, purchase or develop an archive system for your e-mails.

What would you add to this list?

Rosh

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